Privacy Policy

At Mythic Wash, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you interact with our website, products, and services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect various types of information, including:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and any other information you voluntarily provide when enquiring about our products, placing an order, or booking a consultation.
  • Usage Data: Information on how you access and use our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This helps us improve our online experience.
  • Service-Related Data: Details related to your bathroom furniture project, design preferences, measurements, and project budgets, which are essential for us to provide bespoke services.

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide and maintain our services, including processing orders, managing consultations, and delivering bespoke products.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To personalize your experience and offer products or services that may be of interest to you.
  • For internal analytics and research to improve our website, products, and marketing efforts.
  • To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, encrypted data transmission (SSL), and restricted access to data within our organization. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right to rectify any inaccurate or incomplete information.
  • The right to object to our processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where Mythic Wash relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

6. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Last updated: May 15, 2024

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For any questions regarding this Privacy Policy, please contact us at [email protected]